General Terms & Conditions of Sale
TERMS AND CONDITIONS OF SALE AND USE
This website is operated by gestion305. On this site, the terms "we", "us" and "our" refer to gestion305. management305 offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms ("General Conditions of Sale", "General Conditions of Sale and Use", "Terms"), including additional terms, conditions and policies referenced herein and/or hyperlinked. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.
Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all of the terms and conditions of this agreement, then you must not access the website or use the services offered therein. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
Any new features and tools that will be subsequently added to this store will also be subject to these General Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc. They provide the platform for us e-commerce which allows us to sell our products and services to you.
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these General Conditions of Sale and 'Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependents of you to use this site web.
Use of our products for any illegal or unauthorized purpose is prohibited, nor must you, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You do not Do not transmit worms, viruses or any other code of a destructive nature.
Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to the services to any person at any time, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred unencrypted, including (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without the prior express written permission of our part.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND CURRENT INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for informational purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain certain prior information. This prior information, by its nature, is not current and is provided for informational purposes only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – CHANGES TO SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.
We do not will not be liable to you or any third party for any price change, suspension or discontinuance of the Service.
ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online through our website. These products or services may have limited quantities and are subject to returns or exchanges only in accordance with our Returns Policy.
We have done our best to display the colors as clearly as possible and images of our products that appear on our store. We cannot guarantee that your computer monitor's display of colors will be accurate.
We reserve the right, but are not obligated to, to limit the sales of our products or services to any person, and in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service or product offering made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or any other merchandise you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.
ARTICLE 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change an order or cancel it, we may attempt to notify you by contacting you at the email and/or billing address/telephone number provided at the time of the order has been placed. We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be from merchants, resellers, or distributors.
You agree to provide order and account information to up-to-date, complete and accurate for all orders placed on our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please see our Returns Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third party tools on which we do not monitor, control or influence.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranty , representation or condition of any kind and without any endorsement. We shall have no legal liability arising out of or relating to the use of these optional third party tools.
If you use the optional tools offered on the site, you do so at your own risk and at your own risk. discretion, and you should review the terms on which such tools are offered by the relevant third-party provider(s).
We may also, in the future, offer new services and/or new features on our site (including new tools and resources). These new functionalities and these new services will also be subject to these General Conditions of Sale and Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products and services available through through our Service may include materials from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are under no obligation to review or evaluate the content or accuracy of any such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.
We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third-party websites. Please read the policies and practices of third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding the products of such third parties should be directed to such third parties.
ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER USER SUBMISSIONS
If, at our request, you submit specific content (for example, to participate in competitions), or if without request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by e-mail, by post, or otherwise (collectively, "Feedback") , you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute, translate and otherwise use and in any media any comments that you send to us We are not and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we believe, in our sole discretion, to be unlawful, offensive, threatening, abusive, libelous, pornographic, obscene or otherwise objectionable, or violates any intellectual property or these Terms of Service.
You agree to post comments that do not violate the rights of third parties , including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain any unlawful, defamatory, offensive or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service. or any other related website. You may not use a false e-mail address, pretend to be someone you are not, or attempt to mislead us and/or third-parties as to the origin of any comments. You are fully responsible for all comments you post and their accuracy. We take no responsibility and disclaim all liability for any comments posted by you or any third party.
ARTICLE 10 – PERSONAL INFORMATION
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on our site or in the Service which may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any other associated website is inaccurate, and this , at any time without notice (including after you place your order).
We are not required to update, change or clarify any information in the Service or on any other site associated website, including but not limited to pricing information, unless required by law. No set date of update or refresh in the Service or on any other related website should be relied upon to conclude that the information in the Service or on any other related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to perform or participate in any unlawful acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service or any other associated, independent website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information from, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to breach or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses. .
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure, or error-free .
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may delete the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk . The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided on an "as is" and "as available" basis for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.
gestion305, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall in no event be liable for any injury, loss, claim, or damage direct, indirect, incidental, punitive, special, or consequential damages of any kind whatsoever, including but not limited to lost profits, revenue, savings, data, replacement costs or any damages the like, whether in contract, tort (even in negligence), strict liability or otherwise, arising out of your use of any service or product from this Service, or for any other claims related in any way your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility that they may occur Because some states or jurisdictions do not allow the exclusion or limitation liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, to defend and hold harmless management305, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand , including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation. violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that a provision of these General Conditions of Sale and Use is deemed to be being illegal, null or inapplicable, this provision may nevertheless be applied to the fullest extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation shall not affect validity and enforceability of all other remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the date of termination shall survive termination. termination of this agreement for all purposes.
These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or not. You may terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If we deem, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these General Conditions of Sale and Use, we may also terminate this agreement at any time without notifying you in advance and you will remain liable for all amounts owing up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms and Conditions and Use shall not constitute a waiver of such right or provision
These Terms and Conditions of Sale and Use or any other policies or operating rules posted by us on this site or in connection with the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporaneous, oral or written, between you and us ( including, but not limited to any previous version of the General Conditions of Sale and Use).
Any ambiguity as to the interpretation of these General Conditions of Sale and Use shall not be construed against the authoring party.
ARTICLE 18 – APPLICABLE LAW
These General Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you, will be governed by and interpreted under the laws in force at 305 chemin du mont Robert, Les Milles, U, 13290, France.
ARTICLE 19 – CHANGES TO THE GENERAL CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check whether any changes have been made. Your continued use of or access to our site following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding the Terms and Conditions of Sale and Use should be sent to us at
ARTICLE 21 – RETURNS
Our 30-day policy lasts. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. have received. It must also be in the original packaging.
To make a return, you must present us with a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are certain situations where only a partial refund is granted: (if applicable)
* Any item that is not in its original condition, that is damaged or has certain parts missing for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once we have received and inspected the returned item, we will email you to confirm that we have received it. We'll also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or account. original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again first
Then contact the issuing entity from your credit card, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often some processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, please contact us at
Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items are not refundable.
Exchanges (if applicable)
We only replace an item if it is faulty or damaged. If in this case you wish to exchange it for the same article, send us an e-mail at and send us your article at: 305 chemin du mont Robert, Les Milles, U, 13290, France.
If the returned item was identified as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item was not identified as a gift when purchased, or if the gift giver of the gift preferred to receive the item first to give it to you later, we will send a refund to the gift giver and he will know that you have returned the item.
To return a product, you must post it to: 305 chemin du mont Robert, Les Milles, U, 13290, France.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.
ARTICLE 22 – DELIVERIES
- Free delivery above €30 incl. VAT in France, at a pick-up point and at home.
Package delivery is guaranteed for any order on the site, the order is entrusted to the Post Office the same day or the next working day.
Our logistics department is open Monday to Friday.
For home delivery, with or without signature, allow 4-5 working days.
Grid of carriers and prices:
The maximum delivery time is 30 working days from the order confirmation.
For France Metropolitan France:
|Colissimo - At La Poste - PickUp relay or PickUp Station locker||€0.00–€30.00||€3.90||
|Express to Home - Chronopost||€0.00–€500.00||€12.00||
|At La Poste - PickUp relay or PickUp Station locker||€30.00–€9999.00||Free||
|At Home - Colissimo With Signature||€80.00–€9999.00||Free||
|At Home - Colissimo Without Signature||€30.00–€80.00||Free||
|Standard at Home - Colissimo Without Signature||€0.00–€30.00||€4.90||
|EU Standard Free||€70.00–€9999999.00||Free||
For the European Union:
|EU Standard Free||€70.00–€999999999999.00€||Free||
Rest of the world:
|Worldwide Standard Free||€180.00–€999999999999.00€||Free||
Product Delivery Terms:
The recipient can trace his parcel using the parcel number he receives by e-mail or, failing that, through Customer Service
When home delivery is chosen, the package is delivered directly to the mailbox at the delivery address.
In the event that the mailbox is insufficient in size, the package is delivered either to the recipient of the order, or failing that and on the initiative of La Poste to any other person present at the address who accepts to take delivery (a neighbour, caretaker or caretaker): the contact details of the latter will be indicated on a notice delivered to the mailbox at the address indicated
In the event that the address entered by the BUYER is incorrect, it is up to the BUYER to call the carrier directly, providing their correct address. If the BUYER realizes this once the package has returned to us, the BUYER will have to pay the postage again or may be reimbursed (excluding postage).
Laposte customer service number: 3631 (not surcharged) or by email: https://aide.laposte.fr/email/
When delivery is chosen at a relay point, the Customer receives an email from SoColissimo. The parcel will be delivered by the relay point against signature and on presentation of an identity document. The Customer has 14 calendar days to withdraw it.
When the parcel could not be delivered according to the methods provided for above, a notice of pending is left by La Poste in the recipient's mailbox indicating the details of the Post Office in which the recipient can collect the package within 14 calendar days.
If the recipient does not collect his package within the time indicated by the postal services, it will return to our warehouse and the return costs will be charged to the Customer. The Products ordered will either be refunded (excluding postage), or reshipped.
In the event of a dispute relating to the delivery itself, the computer system (flashing) or La Poste's online Parcel Tracking will prevail unless proven otherwise by the Customer.
Delay in delivery
If the mention "pre-order" does not appear on the product page, in the event of exceeding the maximum delivery time of thirty (30) days, the BUYER may exercise his right to terminate the order with Customer Service here.
As of the exercise of the right of denunciation, Les Enfants Sauvages reimburses all the sums paid by the BUYER (delivery costs included), according to the method of payment used within a maximum period of fourteen ( 14) days from receipt of the denunciation, to the exclusion of any other compensation. As such, the BUYER's attention is drawn to the fact that the bank card used for payment must still be valid in order to allow reimbursement within the aforementioned time limit.
Any delay in delivery must be reported as soon as possible by the BUYER by e-mail by clicking here, so that the Wild Children can have an investigation carried out with the Carrier. The BUYER is informed that the duration of carrying out a survey is random and can be relatively long, the Wild Children not controlling its realization. If during this investigation, the order is found, it will be immediately redirected to the place of delivery designated in the order. If, at the end of this investigation, the loss of the order is confirmed, the Wild Children carries out, at its own expense, a reshipment of the Product(s) to the BUYER or in the event of permanent unavailability, reimburses, on the bank account debited during the order, the Buyer of the sums collected.
Each delivery is deemed to have been made as soon as the Product(s) are made available to the BUYER by the Carrier.It is the BUYER's responsibility to immediately check, upon receipt of the Product(s), the conformity and integrity of the Product(s) shipped. Any anomaly/reserve identified at the time of delivery (in particular late delivery, missing or damaged product) must be reported completely and precisely by the BUYER on the receipt given by the Carrier at the time of the provision of the Products and/or confirmed by registered letter to the Carrier within three (3) days following receipt of the order. Any reservation of this type must be notified in parallel and as soon as possible to Les Enfants Sauvages Customer Service. A copy of the complaint sent to the Carrier must be attached.
For delivery outside the European Union, the Customer must pay customs duties or other taxes due when the Products are imported into the country of the place of delivery. The related formalities are also the sole responsibility of the Customer, unless otherwise specified.
The Customer is solely responsible for checking the possibilities of importing the Products ordered with regard to the law of the territory of the country of delivery.
Payment on the SITE is made via a payment card on:
- Stripe: credit and debit cards such as Visa and MasterCard, European and international. This includes Electron (Visa) and Maestro (Mastercard) cards. Stripe also accepts all French cards from the CB network, even if they are not affiliated with Visa and MasterCard. Networks such as American Express, Union Pay or Bancontact are NOT accepted.
In the event of the purchase of one or more PRODUCTS on the SITE via a payment card, the BUYER indicates directly in the areas provided for this purpose: the card number, its expiry date and its payment code. control located on the back of the card. The full amount of the order will be debited from the credit card on the day of the order.
In the event that a refund is accepted by the Wild Children, it will be made using the same means of payment as that used by the BUYER for the initial payment of the order within 30 days. Les Enfants Sauvages reserves the right to suspend any order management and any delivery in the event of non-payment or refusal of authorization of payment by credit card from officially accredited and usual Internet bodies. Les Enfants Sauvages reserves the right to refuse to honor an order from a BUYER who has not paid for all or part of a previous order or with whom a payment dispute remains. Les Enfants Sauvages cannot be held responsible for any embezzlement or fraudulent use of any means of payment that would not have been detected by the verification procedure. The BUYER guarantees to Les Enfants Sauvages that he has the necessary authorizations to use the method of payment he has chosen for his order. Any fraudulent use of the bank card will not give rise to reimbursement by the Wild Children. Security Payments on the SITE are made by bank card via a secure payment system. The SITE secures your confidential information with an ESET SSL certificate. The information exchanged is thus encrypted with SSL (Secure Socket Layer) before being transmitted. This information being illegible, no one can use it without your knowledge. Les Enfants Sauvages retains ownership of the Products delivered until full payment of the price ARTICLE 23 – RETURN OF EMPTY REFILLS For mainland France: For French overseas territories: For Swiss territory: For the territory of the European Union: For the rest of the world: PRIVACY STATEMENT
Les Enfants Sauvages undertake to offer a free return voucher to any customer residing in mainland France who has purchased 5 deodorant refills on the website, the delivery of which is on the metropolitan French territory. The purpose of this return form is to return the customer's empty bottles to us, for cleaning and reuse.
Les Enfants Sauvages undertake to offer a free return slip to any customer residing in overseas France who has purchased 15 deodorant refills on the website, including the delivery is on French overseas territory. The purpose of this return form is to return the customer's empty bottles to us, for cleaning and reuse.
Les Enfants Sauvages undertake to offer a free return slip to any Swiss resident customer who has purchased 15 deodorant refills on the website, the delivery of which is in Swiss territory. The purpose of this return form is to return the customer's empty bottles to us, for cleaning and reuse.
Les Enfants Sauvages undertake to offer a return voucher free of charge to any customer residing in the European Union, having purchased 15 deodorant refills on the website, including delivery is on the territory of the European Union. The purpose of this return form is to return the customer's empty bottles to us, for cleaning and reuse.
Les Enfants Sauvages undertake to offer a free return voucher to any customer residing in the rest of the world, having purchased 35 deodorant refills on the website, the delivery of which is on the rest of the world. The purpose of this return form is to return the customer's empty bottles to us, for cleaning and reuse.
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our privacy buying and selling, we collect the personal information you give us, such as your name, address and email address.
When you browse our store, we also automatically receive the address Internet Protocol (IP) address of your computer, which enables us to obtain details about the browser and operating system you are using.
E-mail marketing (if applicable) : With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your card e credit, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for this purpose only.
If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the possibility of refusing.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclose it, you can notify us by contacting us at or by mail at: gestion305 305 chemin du mont Robert, Les Milles, U, 13290, France
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in the data storage system and Shopify databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways follow the PCI-DSS standard, managed by the PCI Security Standards Council, which results from the joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card data by our store and by its service providers.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
With respect to these vendors, we recommend read their privacy policies carefully so that you can understand how they will treat your personal information.
Remember that some providers may be located or have facilities located in a different jurisdiction than you or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.
You may need to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your data personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies we use. We've listed them here for you to choose whether or not to allow them.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, page referral, etc).
_shopify_visit, no data held, persists for 30 minutes from last visit. Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, identifier unique session
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any person under the age of minor your responsibility to use this website.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply wish to have For more information, contact our Privacy Compliance Officer at or by mail at gestion305:
305 chemin du mont Robert,
Les Milles, 13290,
Les Enfants Sauvages reserves the right to suspend any order management and any delivery in the event of non-payment or refusal of authorization of payment by credit card from officially accredited and usual Internet bodies.
Les Enfants Sauvages reserves the right to refuse to honor an order from a BUYER who has not paid for all or part of a previous order or with whom a payment dispute remains.
Les Enfants Sauvages cannot be held responsible for any embezzlement or fraudulent use of any means of payment that would not have been detected by the verification procedure. The BUYER guarantees to Les Enfants Sauvages that he has the necessary authorizations to use the method of payment he has chosen for his order.
Any fraudulent use of the bank card will not give rise to reimbursement by the Wild Children.
Payments on the SITE are made by bank card via a secure payment system. The SITE secures your confidential information with an ESET SSL certificate. The information exchanged is thus encrypted with SSL (Secure Socket Layer) before being transmitted. This information being illegible, no one can use it without your knowledge.
Les Enfants Sauvages retains ownership of the Products delivered until full payment of the price
ARTICLE 23 – RETURN OF EMPTY REFILLS
For mainland France:
For French overseas territories:
For Swiss territory:
For the territory of the European Union:
For the rest of the world: